Note 9 Live Focus/Zoom is blurry and buzzing

[userhLrIKfMqdh]

The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.

[SamsungJoJo]

Hey there @userFm7pSfg7bz Can you please send a PM here with your model number and IMEI so I can further look into this for you? Also, Does the symptoms still occur when you test in safe mode?

[userLEnF5MGD3q]

Same issue here. 

[--ariksempire]

Try to restart your phone . I got note 9 to and it's doing good with life focus .or update your software.

[Angelamsc]

I am having the same issue.  I discovered it in early May 2019 while I was on vacation in Hawaii 😞

Angela

[MrZell]

@usernlTZT6dGQB, I will be happy to look into your concerns.

Can you please send me a private message with the below information here: http://bit.ly/2GH8URL

Model code:
(15) Digit IMEI Number:

[ARQ123]

I had the same issues, and nothing helped so I break I fix(approved by Samsung) fixed my phone camera for free. You just have to call them and let them know so they can order the part from Samsung. I got mine fixed.

[jsaqqa]

I have the same issues.... bellow a example video

https://photos.app.goo.gl/jcQwZjZqFpwiZzNs6

[usergIt9R5Yui6]

Post a solution or a suggestion - what I see is pages of usera saying all has same issue

[userxb8Af195Kl]

Same issue with my note 9. 

[SamsungRei]

Hey there guys!
I would be happy to look into your concerns further.

Can you send us a private message with the below information here: http://bit.ly/2GH8URL

(15) Digit IMEI Number:
Model code: