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ā04-02-2024 08:06 AM (Last edited a week ago by SamsungJoJo ) in
Galaxy Note PhonesHave a Noye 10 Plus 5g phone that has occasionally since I've had it now a little over 3 yrs been closing all my open apps but this includes any I have "locked" to 'Keep Open' essentially & never close. This is happening when I press the bottom show Open Apps shortcut or whatever it's called which is gonna b in diff places for ppl but mines in the lower bottom far right corner next to the circle Home & Back keys we all should have. It should show app open incl those locked when I press it but for some strange reason like maybe 3 times a year, when I press that menu button it will suddenly stop showing the apps I have open which briefly flashes up but disappears really quickly closing em all & then says No open apps or whatever. It's the oddest thing cuz Ive been trying to see if it would actually ignore my locked app/don't close command which I had two just now & hit that button which closed everything imcl my locked apps I told it keep open or lock. I honestly didn't think it was gonna end up closing the locked apps but it literally just did it to me proving it's overriding that as well whatever is causing it.
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a month ago in
Galaxy Note PhonesHi 420bunny, Thanks for posting! We understand the concern with the apps force closing. Since it happening with multiple apps, have you tried clearing the cache partition on the phone?
1 Power off your device, so begin holding the Power button for a few seconds and tap two times on Power Off and then OK.
2 Once your phone is OFF, begin holding the Volume Up and Power keys simultaneously for a short while.
3 Let go of all the buttons when you see the Samsung logo, next you will see the Recovery Mode.
4 You should now be located in the Recovery mode, from this menu select "Wipe Cache" using the Volume keys to navigate and the Power button to accept it.
5 Affirm the process by selecting "Yes" and press the Power key once.
6 Finish the process by choosing "reboot system now" and confirming it with the Power button.
Let us know if this helps.