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12-15-2022
01:22 PM
(Last edited
11-26-2023
05:09 PM
by
SamsungChelsea
) in
Solved! Go to Solution.
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12-16-2022 10:49 AM in
Galaxy Note PhonesThank you for reaching out. I can certainly see how confusing the overlap on your status bar can be, and I would be happy to look into this further for you. I would first recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try to test your device in safe mode to see if you are still experiencing these symptoms: https://www.samsung.com/us/support/answer/ANS00062983/
Are you using any themes or third party launchers on your device? If you are using a theme, I would recommend going back to the default theme to see if you still experience these symptoms.
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12-16-2022 10:49 AM in
Galaxy Note PhonesThank you for reaching out. I can certainly see how confusing the overlap on your status bar can be, and I would be happy to look into this further for you. I would first recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try to test your device in safe mode to see if you are still experiencing these symptoms: https://www.samsung.com/us/support/answer/ANS00062983/
Are you using any themes or third party launchers on your device? If you are using a theme, I would recommend going back to the default theme to see if you still experience these symptoms.
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12-16-2022 10:56 AM in
Galaxy Note Phones