Galaxy Note Phones

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Samsung Members App not supported in Uganda

Posted by 06-21-2022 09:47 AM in Galaxy Note Phones

Why is the Samsung members app not supported on my galaxy note 8 in Uganda? It keeps saying not supported in this region. View Post

06-21-2022 01:15 PM

@Isaac MK Since this area is focused on US products and services you may not find the answer you are... View Post

Clock App has LA on GMT

Posted by 03-21-2019 01:54 PM in Galaxy Note Phones

The date/time app on my Samsung Note 9 has been glitching for the last 3 days. At first, I would just restart my phone to fix the date/time issue... View Post

03-22-2019 01:23 PM

I'd almost be willing to bet that its related to the clock deal.. It has to coodinate with the serve... View Post

3rd party mail apps still populate my Note 9 calendar app

Posted by 08-10-2019 02:45 PM in Galaxy Note Phones

After deleting 3rd party mail applications, the calendars associated with them, still populate my samsung calender app. How do I remove these... View Post

08-10-2019 04:44 PM

You are very welcome. Thank you for being the best part of Samsung! View Post

Samsung Reminder App for Galaxy Note 9?

Posted by 12-05-2020 04:08 PM in Galaxy Note Phones

I'd like to use the Samsung Reminder App on my Galaxy watch however there doesn't appear to be a twin app on my Galaxy Note 9. ... View Post

12-09-2020 11:11 AM

You're welcome. Please continue to reach out in the future if you need any further assistance. View Post

View ICCID/SIM in menu

Posted by 09-18-2021 06:41 PM in Galaxy Note Phones

Is it not a possibility to view my SIM/ICCID number anywhere in the about phone area? I'm using a Note 10. A friend has an A32 and ICCID... View Post

02-25-2023 05:15 AM

In Google Android 10+, it's apparently not possible. It seems to blocked. I would like to avoid to o... View Post

Can't use older notes after Samsung Notes update.

Posted by 08-22-2020 06:29 AM in Galaxy Note Phones

I have a Galaxy Note 9.... When I try to open a Samsung Notes file created before today's update, I get a message that says I have to... View Post

03-27-2021 05:09 PM

I love the old notes. Is there any way I can get them back. And is there any shortcut key for boldin... View Post

S Pen writes without touching the screen

Posted by 12-12-2019 11:30 AM in Galaxy Note Phones

I have a Note 10+. When writing on the phone with the S Pen, the screen continues to register writing when the pen is not actually touching the... View Post

02-22-2023 11:33 AM

I'm having the exact same issue with my S7 Plus Tablet especially when I'm drawing on my digital art... View Post

Samsung Messages sending old messages on it's own

Posted by 02-20-2023 09:02 AM in Galaxy Note Phones

Several years ago I had a Note 9. I had been using Google messages for sms bt switched back to Samsung Messages because I was having an issue with... View Post

02-21-2023 02:21 PM

Hello, We understand how frustrating it is to have multiple old messages sent from your phone. Text ... View Post

Use Google money to purchase Samsung products

Posted by 02-21-2023 04:21 AM in Galaxy Note Phones

I would like to use some of my Google money to purchase some new items for my Samsung Galaxy Note20 Ultra 5g but I haven't figured out how to... View Post

02-21-2023 07:18 AM

No, because "Google money" (play store credit?) is intended to be used on Google services and produc... View Post

QR scanner, reader with no ads

Posted by 01-17-2022 04:36 PM in Galaxy Note Phones

First, what's the difference between scanning and reading? The app I would use would capture the code and return back something that would be... View Post

02-19-2023 11:46 PM

Thank you!! View Post

I cannot hear the other person on a call

Posted by 02-16-2023 08:47 AM in Galaxy Note Phones

HELP!!! Galaxy Note I can't hear people talking after 2mins of conversation but they can hear me!!! ... View Post

02-16-2023 12:13 PM

Hello, We understand how frustrating it can be to not be able to hear the other person on a call. Th... View Post

Audio not coming out from TV while connected to Dex

Posted by 10-16-2019 02:48 PM in Galaxy Note Phones

I have a note 8 connected through dex to a Samsung Smart TV but the content shows up on the TV but audio keeps coming out of the phone this... View Post

10-16-2019 09:44 PM

Thank you Samsung Member, went through settings and fix the issues after reopening Dex sound was wor... View Post

EMail App Missing

Posted by 08-28-2019 07:27 AM in Galaxy Note Phones

Hello Team, I recently got a Note 10+ 5G Phone. I usually use the default android Email app which comes along with the standard pacakge... View Post

06-02-2020 01:34 PM

Same thing here. The email app is not on the Active 2 watch and also not on the Samsung app store (d... View Post

Brightness issues in app

Posted by 09-10-2019 07:48 AM in Galaxy Note Phones

Hey guys, I've had my note 9 since it came out and it seems like just this week I've been running into so issues. All of the sudden when I... View Post

09-10-2019 01:02 PM

That's exactly what it was. Haha. Thank you so much! I dont know how it got turned on unless when I ... View Post

Can you lock an App on Note10

Posted by 08-30-2020 10:33 AM in Galaxy Note Phones

Does someone know how to lock an app without move to the security folder? View Post

08-30-2020 01:14 PM

You can only do it with secure folder on OneUI. View Post

Samsung pay app errors

Posted by 03-08-2021 07:34 PM in Galaxy Note Phones

I wonder why Samsung pay is not working on my note 8. Every time communication error pops up. Won't even let me enter my VISA Card details ... View Post

03-11-2021 01:48 AM

Yes I did update APK app of Samsung pay. It says my phone note 8 is not compatible. Long story short... View Post

Samsung theme store app disappeared

Posted by 03-27-2019 10:56 AM in Galaxy Note Phones

Samsung theme store app disappeared Opens in new window PDF Download ... View Post

03-28-2019 07:46 AM

Thanks for confirming, we've moved your post to our Note 9 boards. As far as the issue goes, after t... View Post

Samsung Members App Note 9 incompatible?

Posted by 11-07-2018 05:12 PM in Galaxy Note Phones

So after seeing the Samsung event today i wanted to sign up for the One UI beta. Following the official steps "Download the Samsung... View Post

11-09-2018 08:53 AM

Maybe this Samsung plus should just be converted to Samsung members app... View Post

Microsoft Excel on SD Card

Posted by 01-14-2023 09:39 AM in Galaxy Note Phones

Why would the Microsoft Excel app be on my SD card and no other Microsoft Office apps? Can't move it to internal storage. View Post

02-13-2023 01:23 PM

As suspected, that was the only way to get it to internal storage. Strange. Thanks for the input. Op... View Post

Repeat Text message notifications that are old

Posted by 02-05-2023 05:09 PM in Galaxy Note Phones

Does anyone know why I keep getting text notifications that are old and random every few minutes? View Post

Anonymous 02-05-2023 09:17 PM

I can't receive any calls and texts View Post

Gallery app keeps crashing

Posted by 01-31-2023 05:35 PM in Galaxy Note Phones

My gallery app keeps stopping once i tap on it. I cleared cache and data already and restarted ... View Post

02-01-2023 11:48 AM

Hey Zeus! Thanks for reaching out for assistance. I will be happy to help assist with resolving the ... View Post

Note 10 +, when on a phone call the screen blanks but does not come back on

Posted by 01-28-2023 01:34 PM in Galaxy Note Phones

Have tried all of the tests but appears normal. The only way to get the screen back on is to push the power or Bigsby button View Post

01-30-2023 10:28 AM

Hello, We understand how frustrating it is when the screen of the phone will not turn back on after ... View Post

Text reading speed

Posted by 01-26-2023 09:13 AM in Galaxy Note Phones

I can't get my samsung to stop reading my text super fast can anyone help View Post

01-26-2023 11:14 AM

Hello, We understand the frustration of trying to understand someone or something that speaks too fa... View Post

Is there supposed to be a new update than this?

Posted by 01-23-2023 11:19 AM in Galaxy Note Phones

Hi, does anyone know or have thoughts on if this should be the most current update? Currently on Android 11 UI... View Post

01-23-2023 12:18 PM

Hello, We understand your concern regarding the Note 10+ still being on Android 11 with the last upd... View Post

Note 10 purchasing is turned off in my phone

Posted by 01-21-2023 08:56 PM in Galaxy Note Phones

One of the games I have been playing for years now says that purchasing is turned off in my phone. My bill is payed and I have changed nothing. How... View Post

01-23-2023 08:29 AM

Hello, We understand how frustrating it is to not be able to make in-app purchases. The first thing ... View Post

Instagram link opens a different post every time.

Posted by 01-18-2023 06:17 AM in Galaxy Note Phones

Shared Instagram links will open an incorrect post in the Instagram app. Every time I click a link sent to me, a random post will open. If... View Post

01-18-2023 07:34 AM

Hello, We understand how frustrating it is when an app is not working correctly. Try clearing the ap... View Post

Note 10 nearby share to pc?

Posted by 01-05-2023 11:37 AM in Galaxy Note Phones

Nearby share finds my Samsung tablet from my phone but doesn't find my windows pc? I was trying to nearby share a file from the laptop to the... View Post

01-05-2023 02:36 PM

Google has announced it is working on compatibility using Windows with nearby share. For now it only... View Post

App drawer hidden apps

Posted by 12-31-2022 07:37 PM in Galaxy Note Phones

For some reason there are applications that I installed on my note 10 plus but are not visible in the app drawer. I have reviewed the hide app... View Post

01-05-2023 06:02 AM

Late post. The issue was resolved. The problem that caused the missing apps was the good luck app. I... View Post

What does option to "send as chat" in message app settings mean?

Posted by 01-05-2023 01:52 AM in Galaxy Note Phones

What does option to "send as chat" in message app settings mean? Sorry to ask such a rudimentary question but I'm 71 (almost 72)... View Post

01-05-2023 04:16 AM

One item he failed to mention that in chat mode, you are connected to an individual point to point w... View Post

Bluetooth turning itself off and on

Posted by 12-28-2022 02:23 PM in Galaxy Note Phones

About 2 weeks ago my bluetooth software started turning itself off and on again, I assume it was my earphones since they weren't workworking at... View Post

12-28-2022 02:41 PM

Hello, We understand how frustrating it is when your Bluetooth keeps disconnecting. We see you have ... View Post