Normally I would agree that Message+ isn't compatible with Dex on an external screen, but I purchased a Tab S6 last year and Message+ worked fine in DEX on an external monitor. So I purchased a 2nd Tab S6 a few weeks ago and, using the same external monitor, I get the error that Message+ has to run in tablet mode. I did not expect this.
So we have 2 tablets, same model, same OS, same app version, same DEX version using the same external monitor and Message + will run in DEX on an external monitor on one tablet, but not the newer one I purchased.
I'm guessing there must have been a hardware revision with the newer tablet, even though these are the same model? Clearly Message+ DOES support DEX on an external monitor with the early version Tab S6 and also with my older Tab S4. Samsung needs to address this because Verizon blocks the "call and text" functions built in to Samsung tablets, leaving the customer with no solution.
From a customer perspective, please understand that the call and text sharing features that Samsung advertises, are blocked if you use Verizon services on your Samsung phone. Verizon blocks the capability of your phone's camera from recognizing the Samsung supplied link code. The customer should be warned about this.
That makes any type of messaging while using DEX on external devices impossible on newer Samsung tablets. This needs to be fixed. Since Message+ works on one Tab S6 with an external monitor in DEX, how difficult could it be to fix this issue so it will run on my other TabS6?
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