Solved: Battery draining on galaxy ring - Samsung Community

blueyzfrone · ‎08-04-2024

So I got mine last week. It was charged at 100% I looked about 8 hours later and it was down to like 10%. Anybody else notice it

SamsungModerator1 · 3 weeks ago

Hello, Welcome to the Community. We understand the frustration of battery drain when using the Galaxy Ring.

You can use the steps in the following article to help improve the battery life: https://www.samsung.com/ae/support/mobile-devices/understanding-the-galaxy-rings-battery-life-and-so...

If these steps do not help, please submit an error report through the Wearables app, using the steps here: https://us.community.samsung.com/t5/Tips-Tricks/bg-p/TipsandTricks

You can also have the Galaxy Ring service by an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Klarp · ‎08-04-2024

I dont have any battery problems with the ring. I have size 6( smaller battety) The only time I charge it is when I take a shower

blueyzfrone · ‎08-09-2024

So I am returning mine and ordered another one, and of course size 13 is backordered

dkassovic · ‎08-27-2024

I've charged mine a few time to full when it's close to 30 I believe I charged mine Saturday Tuesday already at 50 no way it will last 3-4 days size 13

Philt1 · ‎09-16-2024

I've started having the same problem. Discharged to 15% in less than a day.

userwSouhmUelR · ‎09-17-2024

I also started having this problem about 2 days ago. Draining 25% battery in an hr. Tried resetting the ring or rebooting the phone, nothing helps.
The ring becomes physically warmer, it drains battery so fast.

r3ign · ‎09-17-2024

Same issue here, the ring isn't lasting a full day. battery is draining extremely fast, nothing seems to help. ive reset it and tried to update and nothing.

Philt1 · ‎09-17-2024

Sam issue. Charging twice a day now. What's up with this.

dfeliciana · ‎10-02-2024

Same issue for me, battery doesn't last a day. Has anyone received a resolution?

tomii · ‎10-07-2024

They know something is wrong with the ring. They are making it very difficult for you to get support if not impossible. I have tried everything, including turning off all sensors on the ring. After three months my battery drains to 0 in 20 hrs.

Original topic:

Battery draining on galaxy ring

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