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Galaxy Ring - long term sizing support

(Topic created: 3 weeks ago)
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meix
Asteroid
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Galaxy Ring

Hello!

I just placed my pre-order for the Galaxy Ring (now waiting for the sizing kit), but I have a question regarding long-term support when your ring size changes. Oura supports its customers by providing free ring exchanges if/when your ring size changes over time. Will Samsung be offering anything like that - even discounted exchange or exchange for a fee? I know asking for free exchanges might be a little too much considering there is no subscription (unlike with Oura), but a discounted/fee exchange would be nice! Especially for those who are able to lose/gain weight with the help of Samsung Health šŸ™‚

Thanks!!

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SamsungJustin
Community Manager
Community Manager
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Galaxy Ring

Hello, Meix. 

At this time this is not an option we have available, but I will tag the thread as Feedback for the higher uppers! šŸ™‚ 

 

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3 Replies
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Galaxy Ring
I hope someone who knows answers, because I'm curious about this too.
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meix
Asteroid
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Galaxy Ring
Thanks for whoever moved this to the right sub forum šŸ˜… I couldn't figure out how to move it myself and realized too late that I added a post to the wrong forum
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Solution
SamsungJustin
Community Manager
Community Manager
Options
Galaxy Ring

Hello, Meix. 

At this time this is not an option we have available, but I will tag the thread as Feedback for the higher uppers! šŸ™‚