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ā07-10-2024
03:22 PM
(Last edited
ā07-22-2024
05:40 PM
by
SamsungRei
) in
if you guys decide to introduce the product be sure you are well prepared as apple is.
You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure it either, at some point they say "come back later" ...WOW
I would call that product introduction a disaster !
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ā07-30-2024 09:50 AM in
Galaxy RingHello everyone, We want to welcome you all, and thank you all for being part of the Community. We know this is an exciting time of year and everyone is trying to get their orders in.
We wanted to reach out as a reminder, the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
For questions or concerns, or if you need assistance with placing orders, trade-in concerns, etc. you will need to contact the E-Commerce team directly by calling 1-855-726-8721.
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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ā07-10-2024 04:36 PM (Last edited ā07-10-2024 06:34 PM ) in
Galaxy Ring- Mark as New
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ā07-10-2024 06:33 PM in
Galaxy Ring- Mark as New
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ā07-10-2024 08:41 PM in
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ā07-20-2024 10:27 AM in
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ā07-26-2024 05:31 PM in
Galaxy RingThey will ship when they have them. I am sure they are fulfilling on a first ordered, first shipped basis, depending on which equipment they have on hand. They may have miscalculated how many of each ring size they needed, the popularity of the ring and how fast production is running and how fast the shipping from factory to fulfillment center.
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ā07-26-2024 07:29 AM in
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ā07-26-2024 07:50 AM in
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ā07-26-2024 05:33 PM in
Galaxy RingSeems like normal delays for new product orders, and not something newsworthy. Did you really expect to get them the day after you ordered?
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ā07-26-2024 05:42 PM in
Galaxy Ring![](/skins/images/5202F323D96CEFF962E8D15C6A633297/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/5202F323D96CEFF962E8D15C6A633297/responsive_peak/images/icon_anonymous_message.png)