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Galaxy Ring - long term sizing support

(Topic created: 09-04-2024 04:08 AM)
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meix
Asteroid
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Galaxy Ring

Hello!

I just placed my pre-order for the Galaxy Ring (now waiting for the sizing kit), but I have a question regarding long-term support when your ring size changes. Oura supports its customers by providing free ring exchanges if/when your ring size changes over time. Will Samsung be offering anything like that - even discounted exchange or exchange for a fee? I know asking for free exchanges might be a little too much considering there is no subscription (unlike with Oura), but a discounted/fee exchange would be nice! Especially for those who are able to lose/gain weight with the help of Samsung Health 🙂

Thanks!!

10 Replies
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Galaxy Ring
I hope someone who knows answers, because I'm curious about this too.
meix
Asteroid
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Galaxy Ring
Thanks for whoever moved this to the right sub forum 😅 I couldn't figure out how to move it myself and realized too late that I added a post to the wrong forum
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Solution
SamsungJustin
Community Manager
Community Manager
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Galaxy Ring

Hello, Meix. 

At this time this is not an option we have available, but I will tag the thread as Feedback for the higher uppers! 🙂 

 

userojgSfogVF6
Constellation
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Galaxy Ring
I really hope a solution is being worked on. I personally have lost a significant amount of weight and now my galaxy ring is probably 2 sizes too big. I hope a solution can be found, maybe an insert of some sort that is esthetically sound with the original product.
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ZeeoFullbright
Asteroid
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Galaxy Ring

I hope this happens I have realised that with me loosing weight I have gone down in ring size 

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KyraDevon
Constellation
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Galaxy Ring

Thankyou so much for asking this! It's been my only hesitation on investing this much in one.  I use my Samsung watch daily and would love to add a ring to the equation but still have about 120 to lose on my journey (having already lost over 300) and know I have a few ring sizes left to go as those lbs drop off. 

sunnie603
Constellation
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Galaxy Ring

Thanks for asking this question...its the only thing holding me back from buying this.. I will make  this investment but not if I have to rebuy it every time my finger shrinks ...I guess I'll hold off...

IDBaller
Cosmic Ray
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Galaxy Ring
I'm in this boat. My finger has shrunk after losing weight. I've settled for a cheap resizer, but a size down would sure be nicer.
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JayPad
Cosmic Ray
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Galaxy Ring
Can you dm me the resizer?
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