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‎07-20-2024
05:34 PM
(Last edited
3 weeks ago
by
SamsungRei
) in
I just got my ring. I've set it to measure heart rate continuously, still it measures every 10 minutes. I'm not sure why that's happening.
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3 weeks ago in
Galaxy RingHello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Ring not measuring the heart rate correctly.
Please contact the Samsung health team at 1-855-795-0509 health related concerns.
For Samsung Health related issues, please also submit feedback: go to Samsung health App settings > Contact Us > Error Reports.
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‎07-20-2024 05:51 PM in
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‎07-24-2024 10:55 AM (Last edited ‎07-24-2024 10:55 AM ) in
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‎07-26-2024 08:48 PM in
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‎07-26-2024 08:51 PM (Last edited ‎07-26-2024 08:51 PM ) in
Galaxy RingScroll down to Heart Rate
Tap the 3 dots in the top right
Select Advanced Measurement
And select continuous
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‎07-26-2024 08:53 PM in
Galaxy RingIf I start a workout wearing just the ring it just displays the dots as if it isn't detecting HR.
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‎07-26-2024 08:55 PM in
Galaxy RingIf you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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‎07-26-2024 08:57 PM in
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‎07-26-2024 08:59 PM in
Galaxy RingIf you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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‎07-26-2024 09:14 PM in
Galaxy Ring![](/skins/images/EABC925DB126C6274C15A0E68C4620AC/responsive_peak/images/icon_anonymous_message.png)