Health Data Not Connecting between Veterans Affairs and Samsung Health

[ProphetSeven]

I tried linking my health records with Veterans Affairs to Samsung Health. The data is not populating the app. On my iPhone, the data works fine. I used the same credentials to log in to the same sources on Apple Health and Samsung Health. The only difference is that on my iPhone, I see data. On my Galaxy I don't see anything 

[ProphetSeven]

Does anyone at Samsung care that Samsung Health won't retrieve health data from Veterans Affairs?

[realaud]

I wouldnt trust my health data to Samsung. But, I'm pretty sure a health agency has to opt in to that type of data sharing and I don't think Vets affairs would.

[meself]

Just my thoughts would you want your personal information on a app or outside the hospital

[MieshaS]

With all the data breaches. I would be hard pressed to add my sensitive health information into any phone health app. Other than tracking heart rate, steps, sleep and possibly exercise, the health apps arent that great. The VA has a secure health app for all of your health info. I would stick that. Hppe this help

[SamsungModerator1]

Thank you for reaching out. I can certainly understand your frustration with your health information from Veterans Affairs not syncing with the Samsung Health app. In order to get the best assistance regarding your symptom, I would recommend reaching out to our Samsung Health team directly using this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

I would also recommend reaching out directly to the technology department with Veterans Affairs to make sure it's not a compatibility issue on their end.