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‎04-19-2021 03:32 PM in
Galaxy S PhonesThis started yesterday. The clicking that you hear when your S10's aperture is adjusting began happening repeatedly. I would be scrolling through Instagram (not using the camera) and the clicking would begin to occur every 3 or so seconds (repeatedly). While this was happening if I tried to use the camera on the camera app or any other app the camera would be completely blacked out. The clicking would continue until I fully turned off restarted my phone. This has happened multiple times now. Does this mean I've been hacked or something?
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‎04-20-2021 11:09 AM in
Galaxy S PhonesThank you for reaching out. There are a few troubleshooting steps you can try.
1. Try resetting the camera settings. This will set them back to default.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Camera.
- Tap the Settings icon and select Reset Settings
2. Clear the app cache. I recommend doing this for all apps that have access to your camera, such as Social Media apps
https://www.samsung.com/us/support/answer/ANS00077611
Does the excessive clicking only begin when using another app or does this occur when using the stock camera app also?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎04-20-2021 11:09 AM in
Galaxy S PhonesThank you for reaching out. There are a few troubleshooting steps you can try.
1. Try resetting the camera settings. This will set them back to default.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Camera.
- Tap the Settings icon and select Reset Settings
2. Clear the app cache. I recommend doing this for all apps that have access to your camera, such as Social Media apps
https://www.samsung.com/us/support/answer/ANS00077611
Does the excessive clicking only begin when using another app or does this occur when using the stock camera app also?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.