JUMP TO SOLUTION Solved

Original topic:

Can't Use Facebook Messages after Update

(Topic created: 09-25-2023 09:26 AM)
2624 Views
user0obS1SrZFM
Asteroid
Options
Galaxy S Phones

Allowed my Galaxy to update last night NOW my FACEBOOK MESSAGES NO LONGER WORKS! 

 
Tried to re-update permissions back to normal after all had been disabled after updating. Facebook messages button STILL DOES NOT GO TO MESSAGES.
 
What's going on...
 
I use messages to handle FB Market Business and communicate with buyers and sellers.
 
Please advise AS SOOOON AS POSSIBLE 

1 Solution


Accepted Solutions
Solution
user0obS1SrZFM
Asteroid
Options
Galaxy S Phones
Finally after loading a 3rd party app to force Uninstaller and clean application cache, and turning off phone... waiting then turning it back on... lastly re-installing Facebook.... MESSENGER NOW WORKS!!!!😃

USER RECOMMENDATION:
1) PLEASE NEVER HARDEN A USERS PHONE LIKE THAT AS PART OF A SAMSUNG UPDATE EVER AGAIN!
I HAVE SEVERAL APPS I HAD TO RE-INSTALL OR SET UP PERMISSIONS ALL OVER, AND SOME I FORGOT WHAT WAS THE CORRECT PERMISSIONS.

Regards,
Reggie Thomas

View solution in context

0 Likes
Reply
2 Replies
user0obS1SrZFM
Asteroid
Options
Galaxy S Phones
Still not working. The recent update reset every single permissions on every single app on my S20... FB app is completely messed up from the update... going to try Uninstaller. NOTE TO SAMSUNG... DON'T MESS WITH Everyone's Permissions...I just want same accesses after an update.
Solution
user0obS1SrZFM
Asteroid
Options
Galaxy S Phones
Finally after loading a 3rd party app to force Uninstaller and clean application cache, and turning off phone... waiting then turning it back on... lastly re-installing Facebook.... MESSENGER NOW WORKS!!!!😃

USER RECOMMENDATION:
1) PLEASE NEVER HARDEN A USERS PHONE LIKE THAT AS PART OF A SAMSUNG UPDATE EVER AGAIN!
I HAVE SEVERAL APPS I HAD TO RE-INSTALL OR SET UP PERMISSIONS ALL OVER, AND SOME I FORGOT WHAT WAS THE CORRECT PERMISSIONS.

Regards,
Reggie Thomas
0 Likes
Reply