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Original topic:

False high battery notification?

(Topic created: 07-01-2019 04:00 PM)
Anonymous
Not applicable
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Galaxy S Phones

If you look at my screenshots, you will see the battery usage. It's barely used any battery, but keeps setting off a high battery usage. Anyone have this issue?

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1 Solution


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Solution
SamsungRei
Community Manager
Community Manager
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Galaxy S Phones

If the issue persists, give these steps a try:

 

After swiping down the notification shade, swipe right on the the "Apps are Using Battery" notification. This will reveal a Settings cog which you can tap to access the notification settings for Android System. Tapping on the cog brings you to the detailed notification settings — here you will scroll down and find "Apps consuming battery" in the list of system notifications. Turn this notification off 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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3 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Have you tried to force stop and clear the cache on the app?

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Anonymous
Not applicable
Options
Galaxy S Phones

I'll try that now and see if the same app comes it. It seems to be the only app that flags this.

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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S Phones

If the issue persists, give these steps a try:

 

After swiping down the notification shade, swipe right on the the "Apps are Using Battery" notification. This will reveal a Settings cog which you can tap to access the notification settings for Android System. Tapping on the cog brings you to the detailed notification settings — here you will scroll down and find "Apps consuming battery" in the list of system notifications. Turn this notification off 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.