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03-04-2019 09:17 AM (Last edited 10-29-2023 06:17 PM by SamsungChelsea ) in
Galaxy S PhonesEver since the android pie update whenever I switch to take video instead of photos it freezes as if encountering issues transitioning. Things finally go back to normal after 30-45 seconds.
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03-04-2019 09:29 AM in
Galaxy S PhonesHey @usertTmaRNyEeB, that is definitely not normal.
- Can you try clearing the system cache? (a guide can be found here.)
- If clearing the cache doesn't work, you may need to clear the app data for the Camera app. This can be done by going to Settings>Apps>Camera>Storage>Clear data (This will default the camera app to default settings.)
Hope that helps!
Best regards,
Rydah
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03-04-2019 09:29 AM in
Galaxy S PhonesHey @usertTmaRNyEeB, that is definitely not normal.
- Can you try clearing the system cache? (a guide can be found here.)
- If clearing the cache doesn't work, you may need to clear the app data for the Camera app. This can be done by going to Settings>Apps>Camera>Storage>Clear data (This will default the camera app to default settings.)
Hope that helps!
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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03-04-2019 09:32 AM in
Galaxy S Phonesi should have figured clearing the app data would fix it haha, thanks!
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03-04-2019 09:41 AM in
Galaxy S PhonesYou got it bud! Hope you have a great rest of your day!
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.