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03-06-2019 08:09 AM (Last edited 10-29-2023 06:16 PM by SamsungChelsea ) in
Galaxy S PhonesThis app is the biggest piece of junk ever forced onto my phone my phone updated to it February 21st. I can no longer use any ringtones cant find a folder to even add ringtones the only ringtones/sounds available are the default junk. I see from many other posts many people are having the same issue. Cant delete it. Samsung please update and delete this app everyone hates it or tell us how to fix it. So far every answer given has helped no one.
I have a Samsung Galaxy S9 model number SM-G965U
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03-11-2019 10:23 AM in
Galaxy S PhonesIf you go to settings, apps, click on the three dots in the top right corner, and select system apps, click on the sound picker app, clear the cache and data from storage, and then click on set as default and clear defaults.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-06-2019 09:19 AM in
Galaxy S PhonesIf you place the device in safe mode, will it allow you to delete this app?
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03-06-2019 10:35 AM in
Galaxy S Phones- Mark as New
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03-06-2019 11:02 AM in
Galaxy S PhonesJust to double check, have you updated your device recently?
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03-06-2019 11:31 AM in
Galaxy S Phones- Mark as New
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03-06-2019 11:46 AM in
Galaxy S Phones@luna340 are you referring to then stock sound selector, or is this a 3rd party app?
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03-06-2019 12:05 PM in
Galaxy S Phones- Mark as New
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03-11-2019 06:39 AM in
Galaxy S Phonesso I am guessing no one can help with this problem?
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03-11-2019 10:23 AM in
Galaxy S PhonesIf you go to settings, apps, click on the three dots in the top right corner, and select system apps, click on the sound picker app, clear the cache and data from storage, and then click on set as default and clear defaults.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-12-2019 06:42 AM in
Galaxy S Phonesthank you very much this finally worked