Original topic:

Galaxy Sweepstakes won't load in the Samsung Members app

(Topic created: Tuesday)
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CaribeBaby
Asteroid
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Galaxy S Phones

I got a notification through Samsung Members about a Galaxy Sweepstakes:  tell us about your Galaxy device, and have a chance to win $500 Visa gift card.

I clicked on "Learn More" to start the survey and the screen is overlaid with "Loading, Please Wait", which never goes away, so I can't complete the survey.  

I tried on Samsung Internet and Chrome.  I tried the desktop site.  I am not able to move past "Loading, Please Wait".

I would like to enter the sweepstakes.  What could be going on?

11 Replies
userBuiT5cH4nv
Constellation
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Galaxy S Phones
Me too
Sixsence
Constellation
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Galaxy S Phones
Same here
sven1990
Asteroid
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Galaxy S Phones
I got past that, totally filled out the survey and got stuck on complete
Members_rKIXVaP
Constellation
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Galaxy S Phones

Same here. Got stuck on loading screen couldn't even open the app.

TwitchWitch
Constellation
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Galaxy S Phones
Same here. Looks like a bait and switch from Samsung. I am extremely disappointed and sick of these ads that do not work when you click on them. Any time they SAY they are going to give away money, it seems like FALSE ADVERTISING.
Andyboy18
Constellation
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Galaxy S Phones
Same here
realaud
Honored Contributor
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Galaxy S Phones

@CaribeBaby  Type this into a web browser:  https://experiencesamsung.com/galaxysweeps/ this should bring you to the device selection page for your review.

 

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CaribeBaby
Asteroid
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Galaxy S Phones
Thanks for the link, but it's still stuck on "Loading. Please wait". šŸ¤·ā€:female_sign:
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realaud
Honored Contributor
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Galaxy S Phones

I did it on computer. It went fine. Sorry it didn't work for you.