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07-26-2020 01:15 AM (Last edited 12-03-2023 07:42 PM by SamsungChelsea ) in
Galaxy S PhonesGood day
Solved! Go to Solution.
1 Solution
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07-26-2020 04:43 AM in
Galaxy S PhonesHey,
Have you tried opening system settings, apps, show system apps, search for Files and open it. Select storage and clear the cache files. If that doesn't help then clear the data. Test again with the Gmail app.
By default it displays the recents list. If you haven't already tried I would suggest selecting the gallery option or the galaxy S9 option that opens internal storage.
Best regards,
CLF
T-mobile
Galaxy S9 SM-G960U
Android 10 One UI 2.0
G960USQS7DTE1
Security Patch Level
May 1st, 2020
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07-26-2020 04:43 AM in
Galaxy S PhonesHey,
Have you tried opening system settings, apps, show system apps, search for Files and open it. Select storage and clear the cache files. If that doesn't help then clear the data. Test again with the Gmail app.
By default it displays the recents list. If you haven't already tried I would suggest selecting the gallery option or the galaxy S9 option that opens internal storage.
Best regards,
CLF
T-mobile
Galaxy S9 SM-G960U
Android 10 One UI 2.0
G960USQS7DTE1
Security Patch Level
May 1st, 2020
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07-26-2020 11:35 AM in
Galaxy S PhonesGood day
I have now deleted the data and the cache in the "Files" section.
Unfortunately, I can't tell if it works 100% because not all pictures have not loaded the preview correctly.
I have found a solution by deleting the pictures that were displayed incorrectly and then restoring them to the trash.
I hope I was able to solve the daw problem by using the cache/data delete of "files".
Lg
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07-26-2020 11:39 AM in
Galaxy S PhonesSigh
Unfortunately, I've just gone through all the folders, and for a few folders the preview is still displayed incorrectly, even though I deleted the cache/data of "Files".
Lg
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07-27-2020 01:23 AM in
Galaxy S PhonesGood morning
Today I deleted the cache/data from the files again and the cache from the gallery.
After that I made some photos and screenshots. On none of them the preview was shown wrong - I think and hope! That I could solve the problem thanks to your help.
Lg
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07-27-2020 01:45 AM in
Galaxy S PhonesI see that you are in airplane mode
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07-27-2020 01:53 AM (Last edited 07-27-2020 11:47 AM ) in
Galaxy S PhonesHey,
I know, but this should not be a problem, W-LAN is active and therefore not a problem
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12-30-2020 12:48 AM in
Galaxy S Phones