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05-09-2019
03:46 PM
(Last edited
01-23-2023
02:59 PM
by
SamsungJoJo
) in
Every time I lock my phone when using Google maps it closes it and I have to restart my trip. Is there any way to fix this? Please help me 😭
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05-14-2019 12:24 PM in
Galaxy S Phones@userucxJhbYpzt Navigate to your settings > apps > find Google Maps > battery > touch the switch next to Allow Background Activity.
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05-09-2019 03:49 PM in
Galaxy S PhonesI don't think there is a fix for that....

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05-09-2019 03:54 PM in
Galaxy S PhonesThat shouldn't be happening. Do you have a 3rd party launcher or lock screen installed?
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05-14-2019 03:58 AM in
Galaxy S PhonesNo I dont its regular Google maps.

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05-14-2019 09:32 AM in
Galaxy S Phones@userucxJhbYpzt Have you double checked to see if Google Maps is not enabled in your sleeping apps?
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05-14-2019 12:18 PM in
Galaxy S PhonesNo I havent checked that where would I find it?

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05-14-2019 12:24 PM in
Galaxy S Phones@userucxJhbYpzt Navigate to your settings > apps > find Google Maps > battery > touch the switch next to Allow Background Activity.
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05-14-2019 12:26 PM in
Galaxy S PhonesThank you! It was off and that fixed it

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05-14-2019 12:31 PM in
Galaxy S Phones@userucxJhbYpzt You're welcome! I'm glad I was able to help solve this. Feel free to reach out to us anytime if you have any questions or concerns. 🙂
