Lock screen media controls don't work (Spotify)

[userZlqLglRntr]

Hi guys, I play music through Spotify, then lock my phone to keep it playing then if I want to change the song I usually just double tap the screen then change the song from the lock screen but I've found that on the s10+ so far that the controls respond to my touch but they don't do anything. Furthermore, if I lock my screen, after 10-20 seconds, my music stops playing altogether and I need to unlock my phone, go into Spotify and press play again for it to resume. Other people have complained about these faults too, just wanting to know if there is a fix coming or not Regards

[userdi3RqB1p1n]

I have tried this and all other “fixes” in this thread and none have worked. Anything else?

[userqZJoAm4kak]

Settings>Lockscreen>FaceWidgets>Disable Music

[Samsung_xJ8XUXe]

Well, I did all these steps but music controls still do not work on the lock screen. I recently update to Android P on a Note 8 and that is when all started to happen. I did a factory reset and it started to work; however, at some point it stopped. The funny part is that the issue is only with Spotify, not with any other Music Player.

[MrDl1jamaican]

I had the same issue and the below solution works.

Open Settings
- Search for "Optimise battery usage"

- Click on "Apps not optimised" and select "All"
- Search for Spotify and disable battery optimization.

After doing that you have to restart your phone than you will be able to skip, pause and play back songs..

[user1wtHSI4M0B]

After days of searching I found this thread. Hallelujah🤣..... this actually worked.  Thank you so much

[userKRrRWviyoE]

If the above doesnt work try this. Uninstall Google Play Music, thats what worked for me (S10+ user)

[userTLLFzkWvP1]

thank so much

[user6mD0fFsbpV]

That didn't work =o(

---

@Heinzable wrote:

I've had the same issue. Here's what worked for me:

- Open Settings
- Search for "Optimise battery usage"

- Click on "Apps not optimised" and select "All"
- Search for Spotify and disable battery optimization 

- Done!

Hope this helps 🙂

---

[userGfANJ8w6jv]

This worked for me. Also resolved a similar issue with the Square app on my Note 8. 

Thank you! 

[hugohartley]

i try everything but nothing.... idk what else i can do!!!