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My ANC AKG earbuds Left side stop working altogether

(Topic created: 12-07-2020 04:26 PM)
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Cosmic Ray
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Galaxy S Phones
The left side of my earbuds just stop working and now I can't hear anything for the left side
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

There are several possible factors why sound is not playing from the headphones. It could be as simple as the volume is too low, or possible physical damage to the headphones. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001072/

 

If you are still experiencing these symptoms after the troubleshooting provided, I would like to look into what options we have available. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

There are several possible factors why sound is not playing from the headphones. It could be as simple as the volume is too low, or possible physical damage to the headphones. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001072/

 

If you are still experiencing these symptoms after the troubleshooting provided, I would like to look into what options we have available. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.