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My Samsung Galaxy S10 is overheating

(Topic created: 03-13-2019 03:22 PM)
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useryMPyB7b9Bc
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So, I have a bought a Samsung Galaxy S10, and the first 30 minutes, it's overheating. The back and the sides are hot. Why is this happening?
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usergafAm9NgOn
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I have had the same issue with my galaxy s10 for weeks. It would get really hot and start freezing. I discovered by taking and leaving my phone out to the case it solved the problem, no more over heating or freezing for well over a week now 

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user0zrNGINSfm
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What about if you're not using a case? My phone at this moment is so hot it actually hurts to hold, so it's bareback on the couch. It gets this hot when I'm surfing the internet for more than a few minutes.

user5ERp88If0c
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okay, what is comin here, a?!?  exynos?! Or what, after this update juni/july my phone going over when i play, or going to internet surfing, that too much problem or recording video again overheat, is it UI one?! That update or what?! Or some updates june/july what?!? Or i download movie again overheathing, that before be not get it, when i buy like 1 year, i can, record cool, play, internet, youtube, download okay little more hot here, but it's be like 10-15min noting more and another apps, little wearm, nothing more, samsung support make people happy again, and when i charging without boost, again hot, that before i not get it, too much problem for battery, make it something supports and yea, after update, the drain battery really going to low% what?again?, before it's not doing that, come on Samsung do it again people happy, pls.

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AliceAndFreddie
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Hi everyone,

 

Same issues here ... 6 week old S10 and overheating to the point of feeling uncomfortable. Whether I'm reading a news article, using Facebook or making a call, the heat is unreal and more so on the left side of the phone and around the volume and Bixby buttons. I've tried both a soft reset and wiping my cache partition. Has anyone else got any ideas on what I can do? Thanks so much 🙂

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userpuhCst3dv3
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@samsung978531..

I bought this galaxy s10 about 2 months ago but after some days of buying it gets overheated while using normal apps or something..

Battery also drains too much after charging 100%. It runs for max 1 hour and battery comes to 30% without playing games or anything..

I am just fed up with the overheating issues..so please me the procedure to return it to you..

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user65yrJ15vDT
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I have the same problem and I'm worried it will ruin my new phone , how did u fix the issue 


@useryMPyB7b9Bc wrote:
So, I have a bought a Samsung Galaxy S10, and the first 30 minutes, it's overheating. The back and the sides are hot. Why is this happening?

 

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Mehrshad
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I bought my Samsung Galaxy S10 lite two months ago, and now the charge port overheats and too hot to touch; it has stopped charging!! I expect a better quality from Samsung.
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SamsungRei
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@Mehrshad If the phone is overheating to where it is too hot to touch, I recommend having the phone evaluated by a certified technician. 

 

For service in the U.S., you can take the phone to a local uBreakiFix location, https://www.ubreakifix.com/samsung, or send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky

 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userh3HPF6RwLX
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I just update to Android 11 and it can reduce hot temperature on back of my phone significantly. I hope this can help fix your issue.

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user64YN1PS2kg
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My fon getting  hot I just bought 4 days ago! If I send it to sservice centre do I hv to leave the fon ???? I need fast solutions!