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Original topic:

Not able to receive phone calls from new numbers

(Topic created: 12-11-2020 08:16 AM)
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user2uZht7Eppk
Constellation
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Galaxy S Phones

My s10+ will not receive calls from new numbers that haven't been in my contact list for years. Any new number I add my phone will not answer. Goes directly to voicemail. Any one know how to fix this. 

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Solution
LongHiker
Legendary Samsung Care Ambassador
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Galaxy S Phones

Try this:

  1. Open the Phone app
  2. Click the 3 dot menu
  3. Click Settings
  4. Click Block numbers
  5. Disable the option "Block unknown/private numbers"

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2 Replies
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S Phones

Try this:

  1. Open the Phone app
  2. Click the 3 dot menu
  3. Click Settings
  4. Click Block numbers
  5. Disable the option "Block unknown/private numbers"
user2uZht7Eppk
Constellation
Options
Galaxy S Phones
I went in and made sure the block numbers was off. it is. also had alot of blocked numbers so I deleted them all maybe this will clear it up. thanks for responding.
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