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Problem with Galaxy s20 ultra wireless charging.

(Topic created: 10-12-2020 07:42 AM)
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user0ebOig2Oyq
Asteroid
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Galaxy S Phones

So I have a galaxy S20 ultra and having a problem with it charging wireless in my wireless car charger. At first I thought the charger might be defective or uncompatible with the phone. The charger works fine with my wife's S20+ but not the ultra. Also it works fine when I use both my wireless charger at home. The problem is it would charge then pause then charge then pause every 2 second. I tried turning fast wireless charging off and it still didn't change anything. Any help would be greatly appreciated.

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SKLZWL
Sun
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Galaxy S Phones
I did that 2 weeks ago.😔
usert8NLcck6eo
Cosmic Ray
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Stay tuned, either they stuffed the update or they did it on purpose to weed out generic chargers.

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SKLZWL
Sun
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but I bought my charger from Samsung. the UV sanitizer / wireless charger
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SCA
Asteroid
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I just spoke to a Samsung support associate and he said he filed a report for the developer to report. I cannot receive any direct comments from developer though. Hope they accept and fix it soon. Mine is S20 and started having problem since October security patch.
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userkLnFgHxopS
Constellation
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Got the wireless charging issue after the October update.. anyone have a fix for it yet.. fast charges, pauses, charges slow speed pauses etc.. 
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nabillion
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I'm having the same issue with my s20 FE, while my note 8 charges fine.
usercklPaTm3ct
Constellation
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Galaxy S Phones

Same here with my S20+. Mine was starting and stopping every few seconds, I moved the phone on the pad and it was okay temporarily. Started again and so I restarted the phone which again solved it but no tfor long.

Updated this morning and now it's stopped altogether. Samsung, you need to get on this ASAP because this is clearly something you've caused.

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usermvQfKUx4VO
Constellation
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Same issue here, charging keep on cutting off every 3 seconds with the S20 Ultra. Charger works well 100% with iPhone. 

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SamsungRyder
Community Manager
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Have you been able to try any of the previously mentioned troubleshooting steps in the thread?

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