Wireless Charger Duo Isn't Fast Charging S20 Ultra

[userY3MrqaSj04]

I purchased the charger at Verizon. The first day I used it, my phone was fast charged. It hasn't since then. I read in one of the threads that the adaptor that comes with the unit isn't powerful enough to fast charge. Is that a fact? What is the point of selling the unit with the adaptor that doesn't support what Samsung is claiming the unit does?

[User_name]

is it the samsung duo charger? and is the setting enabled? do you have any bixby routine enabled? 

[userY3MrqaSj04]

Yes. 

[User_name · Accepted solution]

https://www.samsung.com/my/support/mobile-devices/why-is-the-wireless-charging-pad-is-slow-and-somet...

[userY3MrqaSj04]

I have followed all of the suggestions. Nothing has changed.

[MrQue]

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