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‎10-13-2020 07:47 PM (Last edited ‎01-03-2022 11:54 AM by SamsungJoJo ) in
Galaxy S PhonesWhy do I not get some picture messages? Wont download, just says paused.
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‎10-14-2020 09:52 AM in
Galaxy S PhonesYou can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Make sure you have a strong signal, and you may want to try downloading the pictures while connected to Wi-Fi and Mobile Data, depending on the size of the image. If the issue persists, I recommend contacting your service provider for additional troubleshooting steps.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎10-14-2020 09:52 AM in
Galaxy S PhonesYou can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Make sure you have a strong signal, and you may want to try downloading the pictures while connected to Wi-Fi and Mobile Data, depending on the size of the image. If the issue persists, I recommend contacting your service provider for additional troubleshooting steps.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.