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Original topic:

Some of my picture messages won't download, just says paused

(Topic created: 10-13-2020 07:47 PM)
Keldatiller
Astronaut
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Galaxy S Phones

Why do I not get some picture messages? Wont download, just says paused.

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Make sure you have a strong signal, and you may want to try downloading the pictures while connected to Wi-Fi and Mobile Data, depending on the size of the image. If the issue persists, I recommend contacting your service provider for additional troubleshooting steps. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Make sure you have a strong signal, and you may want to try downloading the pictures while connected to Wi-Fi and Mobile Data, depending on the size of the image. If the issue persists, I recommend contacting your service provider for additional troubleshooting steps. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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