- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2024 03:06 AM (Last edited 05-14-2024 07:46 AM by SamsungRei ) in
Galaxy S PhonesI have a S20 Ultra that was working perfectly well up until the weekend, when I tried to connect a new Galaxy Watch6 (unsuccessfully) to the phone. Since getting part way through the install of the watch, but being kicked out multiple times because the connection between phone and watch failed, the phone battery discharges rapidly, even when completely switched off. In fact, when turned on and plugged in to the factory charger that has been working perfectly, the phone battery charge remains static when screen is on, and takes forever to charge when screen is off.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2024 06:18 AM in
Galaxy S Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2024 07:40 AM in
Galaxy S Phones@ArtDesk The S23 Ultra will allow multiple watches to be connected. The caveat is that only one watch is active at any given time. But you can easily connect multiple watches allowing you to have one watch charging while wearing the other watch.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2024 06:21 AM in
Galaxy S Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
05-14-2024 08:07 AM in
Galaxy S PhonesHello @2Teds, Welcome to the Community. We understand the concern with the S20 Ultra not wanting to charge and draining the battery quickly.
@ArtDesk provided an excellent suggestion.
1. Remove the Wearables app and plug-in from the phone
2. Turn off the phone
3. Reset the watch https://www.samsung.com/us/support/answer/ANS00084702/
4. Power back on the phone and install the Wearables app
5. Attempt to connect the watch again. https://www.samsung.com/us/support/answer/ANS00078020/
If you continue to experience the battery draining and the phone not wanting to charge, please see this solution thread: https://us.community.samsung.com/t5/Galaxy-S-Phones/Fast-charging-has-stopped-working-S20-Ultra/m-p/...