G-ProPIA
Comet
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 07:26 PM in
Galaxy S Phones
Why do video calls not work anymore? Tjey used to work from S10 to S22+ or vice versa. Not anymore. As soon as the other party accepts, it hangs up the call.
2 Replies
usergwDstTJZt8
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy S Phones
I just upgraded from the S10 to the S24 ultra and dealing with the same issue. Searching for a solution
SamsungRyder
Community Manager
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
a month ago in
Galaxy S PhonesHello, thanks for reaching out about video calling. What application(s) are you trying to use video calling on? This can help narrow down what is being troubleshot. In the meantime, you can clear the cache of whatever app is involved using this guide: https://www.samsung.com/us/support/answer/ANS10001372/