JUMP TO SOLUTION Solved

Original topic:

WMA won't play on S20 5G

(Topic created: 04-11-2021 01:59 PM)
960 Views
SleeplessInStLouis
Constellation
Options
Galaxy S Phones
WMA worked ok on my S10e using Samsung Music but not on my new S20 5G. Any suggersions?
0 Likes
Reply
1 Reply
Solution
GeorgeBrager209
Product Expert
Options
Galaxy S Phones

According to our service operation policy, Audio and video codecs for WMA/ WMV format aren't supported on Samsung Mobile phones or Samsung Music. However, you can download a 3rd party application that does support the WMA/WMV format from the google play store. 

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.