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Original topic:

WMA won't play on S20 5G

(Topic created: 04-10-2021 10:40 PM)
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SleeplessInStLouis
Constellation
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Galaxy S Phones
WMA worked ok on my S10e using Samsung Music but not on my new S20 5G. Any suggersions?
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GeorgeBrager209
Product Expert
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Galaxy S Phones

According to our service operation policy, Audio and video codecs for WMA/ WMV format aren't supported on Samsung Mobile phones or Samsung Music. However, you can download a 3rd party application that does support the WMA/WMV format from the google play store. 

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
GeorgeBrager209
Product Expert
Options
Galaxy S Phones

According to our service operation policy, Audio and video codecs for WMA/ WMV format aren't supported on Samsung Mobile phones or Samsung Music. However, you can download a 3rd party application that does support the WMA/WMV format from the google play store. 

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.