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ā11-21-2024 03:02 PM (Last edited 3 weeks ago by SamsungJoJo ) in
Galaxy S23Hi... Maybe third time posting is a charm. My Samsung Dex is not working properly on my S23FE phone. When I first got the phone, it functioned as advertised, allowing the access to use the phone as a touchpad and navigate the screen as I would any computer. However, after a few days, it only allowed functions akin to screen monitoring. I can still use it to view streaming videos, which is my primary application. However I would like to restore the original functionality. When I tap on the Dex icon in the quick settings menu, I get no response, it's just highlighted as I press. When I try to select decks in connected devices, I get the message no apps can perform this action. Any thoughts? Thanks.
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ā11-21-2024 03:12 PM in
Galaxy S23@CurtisCS Try booting into safe mode. If Dex works properly while booted in safe mode, then the issue is caused by a conflict with a 3rd party app.
To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
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ā11-21-2024 03:31 PM in
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ā11-21-2024 03:50 PM in
Galaxy S23@CurtisCS Did you try both ways for getting into safe mode?
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ā11-21-2024 04:08 PM in
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ā11-21-2024 05:37 PM in
Galaxy S23It will always trigger Dex only and very accessible.
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ā11-21-2024 05:51 PM in
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ā11-21-2024 05:44 PM in
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ā11-21-2024 05:50 PM in
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ā11-21-2024 05:58 PM in
Galaxy S23From your reply, if your system UI can't even find the correct folder in the root /data/data/apps which is reserved for apps that are system level only or the apps that cannot be manually deleted, you somehow managed to download something that had elevated permissions and either altered, moved or deleted all together the folder in which Dex resides.
Unless you have root access with an international model, or you are well versed in ADB, you are not going to restore the feature back without a factory reset or Odin flash, since we only get locked bootloaders in the US.