Wifi calling on my s8 plus not working. Any ideas.

[userPQdx738WeV]

Wifi calling is set and airplane mode set.    Response on phone is to set airplane mode off to make call.  Any ideas?

[JohnLoose · Accepted solution]

@userPQdx738WeV 

Hope you are doing well, my friend!

Sorry to hear about this issue with Wi-Fi calling. Couple of items for you:

• Verify WiFi Calling is turned ON in your device's Settings menu.
• Verify your device is up to date with the latest software and carrier settings. Learn more.
• If you've recently enabled WiFi Calling, restart your device.
• If the error persists, turn WiFi Calling off, and then on again. 
• Verify you have a strong WiFi connection or try connecting to a different WiFi network. Not all Wi-Fi networks work with Wi-Fi Calling.
• Your phone will prioritize a cellular network connection over WiFi when the connection is strong enough to make and receive calls. To prevent using a cellular network, enable Airplane Mode and WiFi.
• Reset your Network Settings.
• Verify you've set up an emergency address. Learn how to set up your address from your device.

Some routine troubleshooting may also help!

• Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again.
• Try wiping the device cache and then this action again.
• Try resetting the device and then this action once again.

If one of these steps above help, let us know here and select this post as the solution.

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