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Original topic:

encrypted photos and videos left after factory reset on the memory card

(Topic created: 01-26-2023 09:35 AM)
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Tologood
Asteroid
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Galaxy S Phones

I have a big problem, I accidentally factory reset my phone, it being a galaxy s10, I had a memory card and it was encrypted, now I can't open the pictures or the videos normally, I think they are encrypted, the problem is that I have many memories and I have them saved on my computer, I can't open them there either, can you help me how to decrypt them?

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Ekamek
Black Hole
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Galaxy S Phones
The only way available to common users is putting the SD card in the original device where it was encrypted to decrypt it. Once you decrypt it there, you can access its contents on other devices.
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Solution
Jo28Pe
Asteroid
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Galaxy S Phones
Unfortunately, once you factory reset your phone, you also deleted the key to decrypt the files on your memory card.
Tologood
Asteroid
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Galaxy S Phones

and is something bad or something good?

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Marshyboi
Nebula
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Galaxy S Phones
Bad. You'll never be able to decrypt the contents on the card. It should've given you the option to decrypt the card before confirming the reset.
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Tologood
Asteroid
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Galaxy S Phones

it's a pity because something like this happened not only to me but also to countless people who maybe simply forgot... and no solution was found... you have the files but you can't see them

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