06-18-2019 09:34 AM
Hi i'm also experiencing this issue, battery optimized, apps are closed, did a restart and phone gets hot as soon as it's used. What was the resolution?
06-18-2019 10:01 AM
Please send a private message with your full model code and IMEI number. http://bit.ly/2XERsky
06-22-2019 12:01 PM
Same here. Feels hot. Just purchased.
06-22-2019 12:12 PM
Please send a private message with your full model code and IMEI number. http://bit.ly/2JH2rq2
07-03-2019 12:36 PM
So I recently bought the Galaxy S10+ and I couldn't help but notice how hot it gets. Before downloading any apps or setting up anything the phone got quite warm right out the box. The phone's temperature got up to 37 degrees while just browsing Facebook, Instagram, etc, which isn't normal for a brand new phone. I've compared it with the S10 temperatures and the S10 is much cooler. I am not sure if it's a defective unit or if it's just the S10+ standard. The old S8 I had, which after 2 years of usage didn't get as hot as this while just browsing. Does anybody have any information if Samsung is considering fixing this issue in the future or if it's really accepted as normal behavior?
07-03-2019 12:55 PM
Greetings,
Try giving this article here a try http://www.samsung.com/us/support/troubleshooting/TSG01001414/.
07-03-2019 01:02 PM
Hello
Thank you for the response.
Already checked this, none of the mentioned describes my case.
07-03-2019 01:45 PM
Thank you for checking that for me. I recommend taking your device to a UBreakIFix location in your area for an authorized technician to take a better look at the symptoms you are experiencing. https://www.samsung.com/us/support/ubreakifix
07-03-2019 04:04 PM
I've been experiencing a constant issue of overheating in the lower left side of the phone when the device's service band switches from 4G LTE to standard 4G. I have to restart the device to have it turn in order for the phone to reconnect to 4G LTE and the phone starts to cool down. Very weird issue! This is my second replacement device and I have experienced it with both.
07-04-2019 05:58 AM
Woke to the same problem like three times. It happens for me overnight.