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Original topic:

Double tap to turn off screen not working after update

(Topic created on: 1/28/21 5:38 PM)
doremon0710
Asteroid
Options
Galaxy S21
For some reasons, double tap to turn off screen from the home screen stops working completely after updating to the latest software update. Does anyone have the same issue ?
I have tried restarting and turning on-off the feature in setting. None of that worked for me so far.
Please fix it Samsung.

My phone is the unlock S21Ultra for US market.

1 Solution


Accepted Solutions
Solution
userdPpKtxspOm
Astronaut
Options
Galaxy S21

Turn off Magnification 

Turn off accessibility button and options for zoom screen

And doubletap screen off will work

 

View solution in context

29 Replies
cricket62
Astronaut
Options
Galaxy S21
goto settings of your phone and search for "lock screen" it sounds like a simple reset of your type being used will fix it. a few updates back changed a few setting on my phone as well.
userjNlKdSGELl
Astronaut
Options
Galaxy S21

Sadly it doesn't work on my exynos ultra :(

0 Likes
Grench
Galaxy
Options
Galaxy S21
Mines fine so far t-mobile s21 ultra
CloudWrld
Constellation
Options
Galaxy S21

I've got the same problem, can't find any solutions 

userkNMykwx3uC
Astronaut
Options
Galaxy S21

Same here. Was working when i got the phone (S21 Ultra), but once i updated the firmware it stopped working. The option is turned on in Settings, but it doesn't work. The latest Jan 1 2021 patch causes this problem. Samsung - please fix...

Thanks, Ariel

Options
Galaxy S21

settings > advanced features > motions and gestures > is "double tap to turn off screen" enabled? 

FYI....only works on the home or lock screen

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doremon0710
Asteroid
Options
Galaxy S21
That feature is turned on, but it doesn't work from the home screen for some reasons. It used to work before the software update though
Solution
userdPpKtxspOm
Astronaut
Options
Galaxy S21

Turn off Magnification 

Turn off accessibility button and options for zoom screen

And doubletap screen off will work

 

View solution in context

doremon0710
Asteroid
Options
Galaxy S21
Thank you so much. It works.
0 Likes