I have the Galaxy S21 Ultra 5G, It seems like after the last update it has started freezing and rebooting almost constantly as I am doing things on my phone and even when nothing is happening and it is sitting idle.
I have tried a soft boot, a hard boot, and even a factory reset... to no avail! nothing seems to fix the issue.
I was hoping someone else may have a fix for this with some other method, or if Samsung will be updating the software with a fix anytime soon.
This is the first time I have ever had a problem with a Samsung phone, and I have been a faithful Samsung user for many years.
Hello, I can certainly understand how frustrating it is when your phone is constantly freezing and rebooting. It seems you have tried all of the troubleshooting available here: Samsung phone or tablet reboots repeatedly.
We also recommend making sure the Android System WebView is updated.
The next step would be a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
Hello, I can certainly understand how frustrating it is when your phone is constantly freezing and rebooting. It seems you have tried all of the troubleshooting available here: Samsung phone or tablet reboots repeatedly.
We also recommend making sure the Android System WebView is updated.
The next step would be a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
