Suddenly today, after having this phone for about a month, the gallery app keeps crashing every time I open it. I have tried rebooting. I have cleared the cache. I have cleared the app data. I have tried Safe Mode. It still crashes every time. I haven't installed any 3rd party apps recently so I don't believe it's a bad conflict. Any ideas?
Solved! Go to Solution.
does it crash when you try to do something in the gallery app? or is it random?
submit an error report when it crashes again
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After doing some investigating, I found out it was due to a corrupt photo file that had been transferred to my phone from a camera. I deleted those photos and now it's working OK. Thanks for reaching out.