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yesterday in
Galaxy S21Hello all,
I recently purchased a refurbished S21 ultra and have been enjoying using it. My only gripe is that in my camera app, I don't have the ability to swap to the 3:4 64MP option in ratios. I can swap the resolution between 12 and 108 just fine though. I'm not sure what's wrong with it.
Any guidance would be appreciated. Thanks!
Solved! Go to Solution.
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yesterday in
Galaxy S21Was it factory refurbished? Did you purchase it from Samsung? Did it come with any kind of warranty and, if so, is it still in effect?
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yesterday in
Galaxy S21I purchased it on Amazon, I'm guessing from a third party seller. Pretty sure the seller is also responsible for the refurbishing. There's no warranty but I'm still eligible for a return. Do you think the phone is faulty?
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yesterday (Last edited yesterday ) in
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yesterday in
Galaxy S21I know what you mean. I was thinking (and hoping) it might be a software issue and that it would be an easy fix. If it's this issue now, what else could happen? Thanks for your help!
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yesterday in
Galaxy S21![](/skins/images/2DE4EE5CED4D647FEAC555D64F24C8B5/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/2DE4EE5CED4D647FEAC555D64F24C8B5/responsive_peak/images/icon_anonymous_message.png)