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Original topic:

No sound from notification or media

(Topic created: 09-18-2023 09:50 AM)
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Perryp1
Asteroid
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Galaxy S21

My sound to all media turns off after so many hours on my S21 it started after a system update. I have to restart my phone to get working again.  Now a new thing happens, Pandora turns on when I restart.  I have reset my phone and it worked for only a few days. 

Thank you for any help,
Perry 
perryp@rocketmail.com

1 Solution


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Solution
Perryp1
Asteroid
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Galaxy S21

I finally figured out the problem, it was switching over to my computer. 

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4 Replies
DanG92263
Honored Contributor
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Galaxy S21
What media app are you using? Pandora?

Ensure the app is set to Keep Open in the Recent Apps screen.

Most likely your media app is timing out and is being put to sleep to save battery life. Selecting Keep Open will prevent the app from being put into sleep mode.
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Perryp1
Asteroid
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Galaxy S21

It is not just Pandora, it is all apps that make a sound or play music like text messages, Phone calls, Facebook videos, it's anything that should make a sound notification.  When you restart the phone everything works fine except Pandora starts to play. 

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Perryp1
Asteroid
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Galaxy S21

Still have the problem even after resetting the phone.
Anything having to do with sounds and notifications doesn't work.
Restarting the phone everything works for a few hours up to one day.

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Solution
Perryp1
Asteroid
Options
Galaxy S21

I finally figured out the problem, it was switching over to my computer. 

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