JUMP TO SOLUTION Solved

Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 03-21-2022 05:08 PM)
74373 Views
MrEllison
Asteroid
Options
Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
JUMP TO SOLUTION
114 Replies
user365170tdJ15
Honored Contributor
Options
Galaxy S21
Unclear what "jacked up" refers to.
0 Likes
Reply
mrsKreed
Asteroid
Options
Galaxy S21
So ..I can't use my home button..so if I'm in an app. And hits the home button..my phone just freezes
user751201tmO21
Honored Contributor
Options
Galaxy S21
.
go to "Navigation Bar" settings and be sure the settings are as you wish
userM96eeAXRMW
Asteroid
Options
Galaxy S21

They are, so how does this help?

0 Likes
Reply
useriecZ7IHHFp
Constellation
Options
Galaxy S21

Yes. I have a note 10 as well and that's exactly what mine is doing. 

userbKQ4kRUrwY
Cosmic Ray
Options
Galaxy S21
Not sure.. Maybe that's why T-Mobile has been behind rolling this out. Very buggie.
0 Likes
Reply
userM96eeAXRMW
Asteroid
Options
Galaxy S21

I have AT & T and can't use my home or backwards keys, plus it freezes all the time.

0 Likes
Reply
userbKQ4kRUrwY
Cosmic Ray
Options
Galaxy S21
Clear your system Cache first. if that doesn't help you may want to factory reset the phone. I had to do this with android 11 on my Note 10 plus
0 Likes
Reply
mrsKreed
Asteroid
Options
Galaxy S21
Will try. Thanks
0 Likes
Reply
Matt1222
Asteroid
Options
Galaxy S21
Good suggestion, but unfortunately this doesn't fix the issue.
0 Likes
Reply