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Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 03-26-2022 05:47 AM)
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MrEllison
Asteroid
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Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
114 Replies
ArtDesk
Supernova
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Galaxy S21
Did you clear your memory and reboot? Or even turn it off for a minute then back on.
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usernZ0guBFe4b
Asteroid
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Galaxy S21
Yep
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Galaxy S21
Just power rest I keep doing it I hate it
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Galaxy S21

Home button and Home screen works good now

Crazynitro
Constellation
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Galaxy S21
What was the fix??
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Galaxy S21
Factory reset
Charkatak
Honored Contributor
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Galaxy S21
Also wiping cache partition might of helped. Don't know if you tried that too.

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Galaxy S21
Wouldn't work
Solution
userw75804O65v
Asteroid
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Galaxy S21

YES I AM POSTING IN ALL CAPS SO FOLKS CAN SEE THE SOLUTION THAT DOESN'T INVOLVE WIPING THEIR DEVICE.

I take no credit for the solution as i have just seen it posted in a couple places and it worked for everyone i know that has used it. This does not wipe any data or home screen setup.

Settings > Apps > Mobile Services Manager > Storage > Clear data > Back to Mobile Services Manager > Force stop > Back to Mobile Services Manager > Permissions > Remove phone permission

mrsKreed
Asteroid
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Galaxy S21

I have a note 10, updated to the new android 12..now my phone is jacked up. Is anyone else experiencing this