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‎03-14-2023 06:30 PM in
Galaxy S21Solved! Go to Solution.
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‎03-15-2023 04:25 AM in
Galaxy S21- Mark as New
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‎03-15-2023 04:32 AM in
Galaxy S21- Mark as New
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‎03-15-2023 04:48 AM in
Galaxy S21For S21FE,
F2.2 means ultra wide sensor
F1.8 means main sensor
F2.4 means telephoto sensor
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‎03-15-2023 01:21 PM in
Galaxy S21- Mark as New
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‎03-15-2023 03:38 PM in
Galaxy S21Hi TT4eva, thank you for reaching out. I can certainly see how annoying it is to have blur or haze over pictures taken on the phone. In addition to what @userZNnTdcqwZP recommended, utilize this guide for complete camera troubleshooting: https://www.samsung.com/us/support/troubleshooting/TSG01001424/#set-the-scene-for-a-clear-photo-on-a...
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html