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‎07-14-2021 12:52 PM in
Galaxy S21Solved! Go to Solution.
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‎07-14-2021 01:34 PM in
Galaxy S21Do you have face recognition on or off?
Are you locking the phone by clicking the side key and then clicking the side key to try to unlock? Be aware that if Smart Lock is enabled, clicking the side key to lock will not lock the phone. It only turns the screen off. Reference Settings -> Lock screen -> Secure lock settings -> Lock instantly with side key.
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‎07-14-2021 01:34 PM in
Galaxy S21Do you have face recognition on or off?
Are you locking the phone by clicking the side key and then clicking the side key to try to unlock? Be aware that if Smart Lock is enabled, clicking the side key to lock will not lock the phone. It only turns the screen off. Reference Settings -> Lock screen -> Secure lock settings -> Lock instantly with side key.
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‎07-14-2021 01:50 PM in
Galaxy S21- Mark as New
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‎07-15-2021 02:23 AM in
Galaxy S21