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08-19-2024 08:49 PM (Last edited 08-20-2024 10:48 AM by SamsungJoJo ) in
Galaxy S21Hi!
I bought used s21 fe sd888 6gb ram, its damaged and scrathched, when i tested it in antutu it gave me this low score 720k its very low than other s21 fe phones wich is 890k
And also the phone is slow and its lag and overheating in basic tasks and the battery draining fast
And when i searched in google, I found that the damage can reduce the processor performance is this true? And are there other reasons for this problem?
Pls answer 🙏
,,
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08-19-2024 08:57 PM in
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08-19-2024 09:00 PM in
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08-19-2024 09:05 PM in
Galaxy S21Of course i did a factory reset its very important but its the same probleme
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08-19-2024 09:08 PM in
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08-19-2024 09:39 PM in
Galaxy S21
No, it will get updates until 2027, because this issue has nothing to do with updates.
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08-19-2024 09:43 PM in
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08-20-2024 03:55 AM in
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08-20-2024 12:17 PM in
Galaxy S21Hello bilal_bellahssini, Welcome to the Community. We understand the concern with issues you are experiencing with the S21 fe.
You can check out the solution here for some troubleshooting regarding the phone overheating: https://us.community.samsung.com/t5/Galaxy-S21/S21-overheating-issues/m-p/2276322
Many of the steps also address the lag and battery drain. Service information is also included should you want to have the phone evaluated.