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03-23-2021 07:23 AM in
Galaxy S21I prefer Samsung Messages to Google Messages and would like to use the RCS / chat features in it. I don't have the setting and have tried installing Carrier Services, enabling RCS in Google Messages (which works) and a couple of other things. Is this something Samsung has to enable in an update? Really want to get this working!
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03-23-2021 07:37 AM in
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04-15-2021 05:35 AM in
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04-15-2021 06:16 AM in
Galaxy S21Verizon has Message+ which offers the same features as RCS. Since the app is free I don't know why they push it's use so much but it works fine.
@dirkpitt73 Did you try deleting the data and cache for Samsung Messages. I remember it asking me if I wanted to enable enhanced messaging or some thing like that when I set it up.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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04-15-2021 12:29 PM in
Galaxy S21Thanks for the suggestion - I did try that again just now, forced stopped, deleted all data. Launched and set as default, no option for RCS. I think Samsung needs to push out an update that will enable chat on unlocked phones, that seems to be the issue. Carrier phones seem to be able to enable it. Very frustrating, in the meantime, using the (in some ways inferior) Google Messages w/ RCS.
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03-23-2021 07:56 AM in
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04-15-2021 12:53 PM in
Galaxy S21You should submit an error report in Samsung Members to log your complaint.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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04-15-2021 02:05 PM in
Galaxy S21Hey @dirkpitt73 , I hope you're doing well.
As others have said in this thread, your carrier will need to enable this on there end in order for RCS to function in Samsung Messages. Carrier Services is the IMS app only for Google's Android Messages (to add RCS Chat in Android Messages if your carrier isn't enabling it already.)
If you're not getting RCS in Samsung Messages, contact Google FI and put in a ticket to request support. Otherwise you'll end up having to use Android Messages for RCS. (Which will soon be the standard either way.)
I know this doesn't help but I hope it clarifies.
Take care!
Best regards,
Rydah
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04-17-2021 05:44 PM in
Galaxy S21
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04-17-2021 07:46 PM in
Galaxy S21Yeah, the whole approach from Samsungs end is totally odd and ineffective.
The roll out will eventually phase out the Samsung Messages app in favor for Google's Android Messages app. This is already happening in parts of the world on current Samsung devices. The version of Android Messages on these devices runs Android Messages in OneUI mode which consists of a OneUI theme, Galaxy Watch support (Call & text on other devices) and message pinning. Other features like scheduled messages are already present.
I was not in favor for this initially but this is the way (Mando voice.)
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.