My girlfriend just bought the S21 unlocked from best buy. We no longer see the read receipts on either end when we text each other on her phone there is no option. Can someone please tell me why what's the problem.my galaxy 9 has the option on read receipts text but how can a new phone not have that option? Also now when I send her videos the videos are now low quality and before when she had the galaxy 9 it would send video's normal?
Solved! Go to Solution.
Go to Settings->Apps->Samsung Messages->Storage-> and delete the data.
Now restart Samsung Messages and right up front it should ask you if you want to use advanced messaging or something like that. Select Yes and finish initializing the Messages app.
If your carrier supports ECS you should now find the setting as I described above
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
I'm assuming you're using the Samsung messages app? if so, you can turn on the option for read receipts, and delivery receipts by opening the Samsung messages app...then tap the 3 dots on right side, then settings, then more settings, then tap on multimedia messages. There you'll find the options for Show when read, and Show when delivered. just toggle on whichever you want.
I am not talking about the MMS im talking read receipts for regular texs.my phone the galaxy 9 has the read receipts option for regular texs BUT her s21 that we bought unlocked from best buy doesn't have that option at all. is this gonna be added on an update can you help me please.we both have metro.i also went to a store and look at all the s21s and i did not see any option of read receipts can you tell me why? and will this be something that will be updated cause i see alot of people are complaining about the the same thing we spend alot of money for a phone now we cant have something so simple on there.and what about me sending her vidoes now ,now the quality of vidoes is low instead of just a normal vidoe.whats the reason for that? i have galaxy 9 she has s21
Should be available to them, it's a carrier thing and if it was available on her old phone, should be available. I have Note 20 Ultra and it's available...
Right, but they bought the phone unlocked, so it doesn't have the carrier firmware on it. Happened to me as well. I had a S10+ through AT&T and everything worked fine. Got the S21 Ultra unlocked and it doesn't give us the option.