Original topic:

S21 not updating to Android 14

(Topic created: 3 weeks ago)
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badpigg
Asteroid
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Galaxy S21

My S21 Ultra is still running UI 5.0? Why can't I update?

16 Replies
ohio_mike
Cosmic Ray
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Galaxy S21
I have the at&t s21+ unlocked and using android 14 one ui 6. In order for me to update the operating system I have to use a at&t sim either regular or prepaid to update.
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Galaxy S21
I'm having that same problem with my AT&T Tab 9. It won't update. Do i need to be actively connected to an AT&T sim card to do that?
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ohio_mike
Cosmic Ray
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Galaxy S21
I believe so. See if u have a friend on at&t and try their sim card.
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Galaxy S21
I will, but prepaid AT&T sim will work also?
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ohio_mike
Cosmic Ray
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Galaxy S21
It should
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ohio_mike
Cosmic Ray
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Galaxy S21
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Cobra530
Constellation
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Galaxy S21
My Samsung S21 Plus is at version Android 13, but I check software updates, theres no Android 14 Update. I checked if the S21 Plus got the Android 14 update, and they're supposed to. But mine doesn't have it. Any help?
ohio_mike
Cosmic Ray
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Galaxy S21
When u turn it on what carrier does it display upon the boot screen
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