I just got the new s21 5g and immediately I noticed that compared to my old s10e, the color looks very washed out on "natural" setting. The "vivid" setting on s21 is too much/saturated (same as the s10e on "vivid"), but on "natural", everything is like on a slight grey scale, maybe the gamma or color saturation is seriously off.
[update] added a photo for illustration. Note especially the Messages and Phone app icons, on s10e they are solid blue and green colors, on s21 they look blue-grey/green-grey. Both phones are on the "natural" mode, same brightness.
Just wondering if anyone else noticed this, or if I got a defective device? Any official Samsung customer support wants to chime in as well?
Solved! Go to Solution.
I took the time to measure it with a spectro as I really couldn't stand the washed out color. Look at how saturate the color is on Natural Mode. And how inaccurate the Green is.
Your screen looks 'washed out' because the gamma is not even correct! More like 2.0 instead of the standard 2.2
I demand a refund. How can Samsung make such a bad display. I paid all that extra just for a top notch screen!
And you guys can forget about using the Vivid Mode, way oversaturated your eyes will hurt. And the adjustments that you can use on Vivid Mode is only to adjust the white point, nothing else.
Repair options are available, however with the device being so new you may want to speak with eCommerce for possible exchange options if you ordered through samsung.com. eCommerce can be reached at 1-855-726-8721.
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