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Original topic:

S21 ultra has a green screen when trying to use portrait mode

(Topic created: 12-15-2021 04:58 PM)
duderina
Astronaut
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Galaxy S21
Ever since my phone went through the latest update, when I try to take portrait photos, I get a green screen. Anyone else? Any tips on fixing this?

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user365170tdJ15
Honored Contributor
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Galaxy S21
If you did a search first, you'd see a few folks with same issue

Though many not seeing it (hubby and I don't see issue)

For some folks this works:
Open Camera app, then gear Settings icon upper left
Scroll down and tap Reset

Next, go to phone's Settings app, scroll down and tap on Apps
Scroll down to Camera and tap
Tap Force Stop lower right
Then tap Storage, Clear Cache and then Clear Data

Dismiss Settings
Open Camera app and check
Angel815
Asteroid
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Galaxy S21
Just tried that, still just a green screen. Hopefully this December update comes quick and fixes it.
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Anonymous
Not applicable
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Galaxy S21
Dial *#0*#
Test camera
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userKl4W1aEcdF
Constellation
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Galaxy S21

I am so disappointed with my S21 5G. There are so many glitches. Camera gets green in the portrait mode, GPS loses signal all the time and Samsung pay doesn't work properly. Does anyone suffer the same problems?

MochaVex
Supernova
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Galaxy S21
GPS doesn't work properly with power saving mode on. Hope that explains that bit.

As for Samsung Pay and Portrait mode, I don't have these issues.

I will agree to buggy software. One UI 3.0 and onwards has introduced a plethora of UI, performance, and application issues.
dadypancake
Astronaut
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Galaxy S21
I have the s21 base model and whenever I open portrait mode the screen turns green but the rest of the modes and cameras work. The only way it works is if I reset phone but it only works for a short time then it glitches out again.
user365170tdJ15
Honored Contributor
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Galaxy S21
Yea, this is now the 6th or 7th thread I've read about this issue.

Be sure to send an error report via Members app, Get Help section, scroll down for Error Report
user751201tmO21
Honored Contributor
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Galaxy S21
yea, some folks replied doing a "reset" in the camera app helps
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Ramantra
Constellation
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Galaxy S21
Having same problem.... stupid update
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userFR4uYP7PEF
Constellation
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Galaxy S21
Anybody knows why portrait mode on galaxy s21 ultra shows a green screen and is very slow to focus and take a picture? Is this a glitch? Is there a solution to it?



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