SG21 receiving call is not showing up

[cltphlps]

Hi everyone

I was wondering if anybody could help me:

I got a S21 FE 5G and everytime I am receiving a phone call and the phone is locked, I can hear the phone ringing but not notification of the caller calling me.

So I have to unlock it, then swipe down to see notifications and I can see the caller calling me.

I have no idea how to make the calling showup normally like this:

PS: I am thinking maybe it is my Do Not Disturb setting?

Thank you so much!

[NPC1]

Have you gone into the phone app, settings and looked around in there?

[Spunky85 · Accepted solution]

If you have the Do not Disturb on than it won't ring.

[cltphlps]

hey guys, yes that is correct.

I turned off the Do Not Disturb, and it is working now.

I just realised i was leaving Do Not Disturb on because I though i need it on for the "Schedule" Do Not Disturb to work, but i guess that is not necessary.

So solution is : keep Do Not Disturb off : )

Thx a lot guys!